Office Resources

COVID-19 Protocol

Cleaner tech

Tech arrives at a home and...

Cleaning tech can’t get in

There’s nowhere to park

The garage codes

Supplies

Laundry Instructions

Proper training when handing equipment

Tech is leaving a home and...

I’m late for my next house?

Tech got a flat tire

Tech is entering a home and...

The alarm goes off

Someone is sick in the home

Someone is angry you

A pet ran out the home

It’s not within our scope of service

Best Practices

How to deal with pet accidents

Make more money

How we calculate pay

Getting more tips

What does the Tech do if...

I have a house that always takes longer than it should?

The notes aren’t right at one of my houses?

Someone knocks on the door

Techs vacuum breaks

There’s pet poop or urine

Tech can’t route the address for direction

When a tech need to contact the office

When should I call the office immediately?

When should I text hangout the office?

Who do I contact?

Something breaks

The client is asking us to do extra stuff?

Safety

There’s an injury on the job?

Safety regulations

Dealing with pets

Thermostat policy

Using ladder & step-stools

Blood & other biohazards

Lifting or moving heavy items

How to maintain your health & energy

First aid & job related injury

How to deal with pet accidents

How & when should I take a break?

Service Autopilot

Sales

How can I make sure if the service price is correct?

How to send 50 porcent off deep cleaning agreement

Employees

What to do if I have a new time off request from an employee?

How to Use the SA Phone App

The HR Process

The Search

Where to hire

Our hiring site

Job Descriptions

Cleaning Technician

Office Manager

Administrative Assistant

Sales Service Manager

Scheduling Coordinator

Owner

Interviewing

Interview Process

Interview Questions

Interview Presentation English

Trainer Feedback

Hiring

Employment Decision

Decision

90-Day Trial

Complaint

Tips to solve a complaint

Decision

Handbook

Personal use of company property

Pay periods

Performance reviews

Probation

Corrective action/discipline policy

Employee’e notice of termination

Meetings

Job premises

Independent contractors

Firearms

Exit interviews

Expense reimbursement

Employee information & personnel file

Email, cellphone, & company phone lines

Dress code

Company equipment

Deductions from paychecks

Confidentiality agreement

Communication is everything

Workplace harassment policy

Non-discrimination policy

Open door policy

Customer service

Employee at-will

Bringing strangers to client’s homes

Thermostat policy

How & when should I take a break?

Office Resources

COVID-19 Protocol

Time Off & Absences

Maintain Equipment

Communicate With The Customer

Cleaning Checklists

Etiquette

Employment Forms

Company Stuff

Cleaner tech

Tech arrives at a home and...

Supplies

Tech is leaving a home and...

Tech is entering a home and...

Best Practices

Make more money

What does the Tech do if...

When a tech need to contact the office

Safety

Service Autopilot

Sales

Employees

How to Use the SA Phone App

The HR Process

The Search

Job Descriptions

Interviewing

Hiring

Complaint

Tips to solve a complaint

Handbook