New Employee (week 2)

It is very important to read all of the following topics. Remember that this is part of the process of joining our company.

What do i do if...

What do i do if...

I need to contact the office...

When should I call the office immediately?

When should I send a text message (Hangout) to the office?

Who do I contact?

I arrive at home and...

There’s nowhere to park

The garage is open but nobody is home

The client is home

I'm entering a home and...

A pet ran out of the home

The alarm goes off

Someone is sick in the home

Someone is angry you are there

It’s not within our scope of service

I'm cleaning and...

I’m late for my next house?

There’s an injury on the job?

The client is asking us to do extra stuff?

Someone is angry you are there

It’s not within our scope of service

Cómo...

Cómo...

Communicate with the client

How should I communicate with the clients?

Etiquette with clients

Dealing with pets

Mejores prácticas

Mejores prácticas

Etiquette

Arriving at the home

Phone etiquette

Keeping supplies neat, organized, & clean

A helping attitude