Questionnaire after Training Trainee* First Name Last Name Date* MM slash DD slash YYYY Training Manager* First Last Tell us what you thought of the training. Were you coached, thoroughly trained, were we organized & consistent?*Answer these questions so we can ascertain whether the Training Supervisor has provided you with enough information to succeed on the job:Have you read the entire PMC CLEANING BOOK yet?* Yes No Were you told that the apron is not optional and must be worn at all times while on the job cleaning?* Yes No Were you told that the official uniform must be worn at all times while working and consists of: pants, closed toe shoe and an official company logo shirt?* Yes No Were you told that following the PMC Cleaning method is not optional and a condition of employment?* Yes No Do you know what you should do with dirty dishes found in the sink at the houses you clean?* Yes, Explain No ExplainAre you allowed to eat and drink the client’s food?* Yes No What is our policy regarding personal cell phone use in the home?*Do you understand how our pay-for-performance system works? Explain:*Were you informed that you must give two week’s notice when terminating employment?* Yes No Were you informed that you may start out with a light schedule until you pass the “rookie” stage (generally 1 to 2 weeks at the most) your schedule will be filled based on your skill level.* Yes No Were you informed that exceeding 2 absences during your first 30 days will result in automatic termination unless excused due to extreme circumstance?* Yes No Have you been told that you have to use the Service Autopilot correctly every day? If for any reason the app does not work you should uninstall and reinstall then log in. If it still does not work, you need to send a text message to the office number letting us know it does not work and send your EXACT time of arrival and EXACT departure time of every job and you may not “estimate” or round your time up or down?* Yes No Were you told to follow the PMC Cleaning System exactly as stated in the book without deviating from the method?* Yes No Right now, STOP, Please list the 13 SPEED CLEANING RULES. (you may cheat 🙂*What time are you required to arrive on the first job?* What are you supposed to do if you are going to arrive late to your second house?* Are you aware that two “tardies” equal one absence occurrence?* What are you required to do if you notice that the Service Autopilot app is not showing a first job, at 8 AM?*What should you do if you do not have a house scheduled on one of your work days?*What is RED JUICE?*What time should you call in by if you will be absent because of an emergency?*Do you know what you are supposed to do if you damage or break something at a client’s home? Please explain the steps*Do you know what happens if you damage or break something at a client's home and you don’t report it immediately? Please explain.*Do you know how much money you receive for every 5 star online review?* Yes, Explain No ExplainDid someone tell you that we offer one week paid vacation after one year of working for us full time?* Yes No What is Blue Juice?*Did you know that you get your birthday off with pay if you do not exceed your allowable absences for the last 12 months?* Yes No How many absent days are you allowed every six months?* How many “Time off request days” are you allowed per year?* How much notice are you required to give in order to request a day off that will not count against you as an absence?* What is required for you to return to work after exceeding three consecutive days off for illness or injury?* Do you know what our CLEANING FOR A REASON program is?* Yes No What is the most important thing to you when it comes to this job?*Optional, but important, so we can get to know you better:What is your life’s DREAM?What do you want MOST in your life right now?What is the most important thing WE can do for you?What will it take for you to choose to stay at this job for a long time?Firma Welcome to our Team! We are thrilled you have chosen our company to work for and have passed our TRAINING BOOTCAMP!
