***Do not start cleaning if it is not within our normal scope of service***
- Try to politely discuss with the clients that certain things aren’t within our scope of service and that you would not be able to tend to those items if it hasn’t been previously addressed when scheduling:
- Discuss with the client if:
- there is pet waste in the home
- there is a pile of dishes
- there are piles of laundry scattered throughout the room
- there are toys or items scattered throughout the entire home
- if possible, send a photo of the situation in the office chat
- if you feel the client may be uncomfortable with you taking photos, do not.
- call the office to let them know if it is necessary