Best Practices

How to deal with pet wastes

Handling pet wastes (IE: feces, urine, or vomit) is not within our scope of service. Technically, cleaning up any feces, urine, or bodily fluids would be considered a biohazard and requires additional training and specialization.

If you happen to hear of any pet accidents in the home, Cleaning Techs are NOT REQUIRED to clean or pick it up. Instead:

• call the client to let them know this is outside of our scope of work.

When the client is at home:

• Have the Cleaning Tech politely mention to the client: “unfortunately, this is outside of the scope of our services since we are required by law to have special training and licensing to properly handle “biohazardous substances” or bodily fluids.”